Convenience and customer-friendly service are the ultimate goals that service-providing organisations strive to achieve, be it the private or public sector.
With this in mind, the Department of Postal Services and DST Communications Sdn Bhd (DST) signed a contract that, as of yesterday, allows DST Prima registered customers to pay their monthly bills at post offices located in all four districts.
The availability of DST bill payment counters at post offices adds to the numerous payment counters of other agencies that include electrical, water, land transport (renewal of driving licence) and TelBru, making life easier for members of the public.
The signing ceremony was held at the Bunut Post Office and saw Acting Permanent Secretary at the Ministry of Communications Hj Mahmud bin Hj Daud as the guest of honour.
Signing the contract on behalf of the government was Postmaster General Hj Abdul Kadir bin Tengah, while Corporate Development Officer Hj Marsad bin Hj Ismail represented DST.
In his speech, Hj Abdul Kadir said the launch signifies a joint commitment between the management of the Postal Services Department and DST for continued cooperation at every service level with the main purpose of providing convenience to the public and stakeholders.
Hj Abd Kadir noted that as a government agency with goals of providing the best services to the public, the Department of Postal Services is very committed and will continue to provide a more efficient and systematic marketable service for the convenience of the public and stakeholders.
"The Ministry of Communications' vision of 'excellence in communication' is a challenge in terms of becoming a highly efficient business centre, thus, a public-private partnership is essential," said Hj Abdul Kadir, adding that competition no longer tops the agenda, but more importantly, it is the cooperation between two institutions that will be more beneficiary for both parties.
The Postal Department said the move is part of its objectives in creating postal counters (post offices) as the centre, where numerous bill payments can be made for public convenience, especially for those living in rural areas such as Labi, Telisai and Lumut.
With the availability of the service, the public is able to make DST bill payments while at the same time make water or electricity payments at post office counters.
With this in mind, the Department of Postal Services and DST Communications Sdn Bhd (DST) signed a contract that, as of yesterday, allows DST Prima registered customers to pay their monthly bills at post offices located in all four districts.
The availability of DST bill payment counters at post offices adds to the numerous payment counters of other agencies that include electrical, water, land transport (renewal of driving licence) and TelBru, making life easier for members of the public.
The signing ceremony was held at the Bunut Post Office and saw Acting Permanent Secretary at the Ministry of Communications Hj Mahmud bin Hj Daud as the guest of honour.
Signing the contract on behalf of the government was Postmaster General Hj Abdul Kadir bin Tengah, while Corporate Development Officer Hj Marsad bin Hj Ismail represented DST.
In his speech, Hj Abdul Kadir said the launch signifies a joint commitment between the management of the Postal Services Department and DST for continued cooperation at every service level with the main purpose of providing convenience to the public and stakeholders.
Hj Abd Kadir noted that as a government agency with goals of providing the best services to the public, the Department of Postal Services is very committed and will continue to provide a more efficient and systematic marketable service for the convenience of the public and stakeholders.
"The Ministry of Communications' vision of 'excellence in communication' is a challenge in terms of becoming a highly efficient business centre, thus, a public-private partnership is essential," said Hj Abdul Kadir, adding that competition no longer tops the agenda, but more importantly, it is the cooperation between two institutions that will be more beneficiary for both parties.
The Postal Department said the move is part of its objectives in creating postal counters (post offices) as the centre, where numerous bill payments can be made for public convenience, especially for those living in rural areas such as Labi, Telisai and Lumut.
With the availability of the service, the public is able to make DST bill payments while at the same time make water or electricity payments at post office counters.
No comments:
Post a Comment